Effective Date: [03-04-2025]
Last Updated: [03-04-2025]
Welcome to Triview Solutions. These Terms & Conditions (“Terms”) govern your use of our website https://triviewsolutions.com/, our software development services, and any associated products. By using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.
1. Introduction
These Terms constitute a legally binding agreement between [Triview Solutions] (“we,” “us,” or “our”) and the Client (“you,” “your,” or “user”). These Terms apply to all software development services, consulting, and digital solutions provided by us.
2. Scope of Services
We provide a range of services, including but not limited to:
✅ Custom Software Development (Web & Mobile Applications)
✅ Enterprise Solutions & Cloud Services
✅ IT Consulting & Digital Transformation
✅ UI/UX Design & Prototyping
✅ Software Testing & Quality Assurance
✅ Maintenance & Support Services
The specific details of any service will be outlined in a separate agreement, contract, or proposal.
3. Client Responsibilities
As a client, you agree to:
✅ Provide Accurate Project Requirements – Clear and detailed requirements help us deliver the best solutions.
✅ Timely Payment of Fees – Payments must be made as per the agreed terms.
✅ Collaboration & Communication – Respond to queries, provide feedback, and supply necessary resources.
✅ Adhere to Laws & Regulations – Ensure your project complies with local and international laws.
Failure to meet these obligations may result in delays, additional costs, or service termination.
4. Payment Terms & Fees
Payment Structure: Payments may be fixed-price, milestone-based, or time-based depending on the project agreement.
Late Payments: Any late payments may result in interest charges or suspension of services.
Refund Policy: Payments are non-refundable unless otherwise specified in the contract.
All fees must be paid in the agreed currency and within the payment due dates stated in the agreement.
5. Intellectual Property Rights
5.1 Ownership of Work
Upon full payment, the Client owns the final software, source code, and related deliverables unless otherwise agreed.
Triview Solutions retains the right to reuse general frameworks, templates, and non-exclusive components for future projects.
5.2 Third-Party Tools & Licenses
The Client must ensure that all third-party tools, APIs, or plugins included in the project are properly licensed.
We are not liable for future costs, changes, or limitations imposed by third-party software providers.
6. Confidentiality & Data Protection
Both parties agree to:
✅ Maintain the confidentiality of shared data, documents, and project details.
✅ Not disclose proprietary information to third parties without written consent.
✅ Follow data protection regulations (GDPR, CCPA, etc.) when handling personal information.
Confidentiality obligations continue even after termination of services.
7. Project Timelines & Delivery
Estimated project timelines will be outlined in the project agreement.
Delays caused by client inaction, requirement changes, or unforeseen events may impact deadlines.
If delays are caused by our team, we will notify you and propose a revised delivery schedule.
8. Warranty & Support
We provide a warranty period (e.g., 30-90 days) post-launch to address any bugs or defects in the software.
Warranty covers only bug fixes and does not include new features or major changes.
After the warranty period, maintenance and support services are available as a paid service.
9. Limitation of Liability
[Triview Solutions] is not liable for:
❌ Any indirect, incidental, or consequential damages resulting from the use of our software.
❌ Loss of data, revenue, or business opportunities due to software failure.
❌ External factors such as server failures, cyberattacks, or third-party service disruptions.
Our total liability is limited to the amount paid by the Client for the specific service in question.
10. Termination of Services
Either party may terminate the agreement under the following conditions:
By the Client: A written 30-day notice is required for termination. Any work completed must be paid in full.
By the Company: We may terminate services if:
✅ The Client fails to make payments or breaches these Terms.
✅ The Client engages in fraudulent or unethical activities.
Upon termination, all delivered assets remain with the paying party, while any pending work may not be released.
11. Dispute Resolution
Any disputes shall first be attempted to be resolved amicably through negotiations.
If unresolved, disputes will be referred to arbitration or legal proceedings in the jurisdiction of [Company’s Location].
12. Force Majeure
We are not responsible for delays or failures in service delivery due to unforeseen circumstances, including:
Natural disasters (earthquakes, floods, fires)
Cyberattacks or security breaches
Internet or power outages
Government restrictions or legal changes
If a force majeure event lasts more than 30 days, both parties will reassess project timelines.
13. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Clients will be notified of major changes, and continued use of our services implies acceptance of the updated Terms.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of [Your Country/State].
15. Contact Information
For questions regarding these Terms & Conditions, please contact us:
📧 Email: info@triviewsolutions.com
📍 Address: Triview Solutions,
7/49, South Street,
Alangiam (PO),
Dharapuram (TK),
Tiruppur (DT)
Tamil Nadu – Pin – 638657
🌐 Website: www.triviewsolutions.com